The COOP is a membership network with the lowest ticket price possible and a focus on skills and capacity to grow sales revenue.

The COOP is for MSP's and IT service businesses:
- Any size and all types.
- IT Services (cyber, MSP, vCIO, break-fix, projects).
- Want capacity and accountability to improve performance.

No and yes, depends upon what you want.
You are in control.
The COOP enables direct support or you hire directly and we can help with recruitment.

Yes we can. We have the capacity to provide local support, especially in situations where contracts with your customers require onshore labor.

A ticket is one support request for one issue, like a password reset, a printer that won't connect. Items typical for an L1, handled remotely by a COOP tech typically within 30 minutes. If it turns out to need more time or a higher skill level, we'll let you know quickly.
Our terms and conditions detail what a ticket is. Visit: here (terms and conditions)

No.
You are always in control. Your membership gives you access and capacity, you're the driver.

There are no long-term contracts.

Yes we can. This underpins everything The COOP stands for. Access to these skills is built into the membership.

Like any service network model, the value correlates with participation.
That said, the COOP is designed to meet you where you are — even if things are messy, busy, or unclear.
If your business is chaotic, that’s often exactly when the COOP is most useful.

You select the membership plan you want. A team member will contact you to answer any questions and explain the process. We have made every attempt to make the pricing choice easy and understand you may have additional questions.